Raisely experienced a notice incident on July 15, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 17, 2025, 12:12 AM UTC
A notice for customers affected by API errors starting at approximately 11:47am PT on July 15th. The engineering team was working on an important security enhancement to improve the service quality and prevent fraudulent and malicious activity. While working on these enhancements the firewall blocked legitimate endpoints resulting in some errors with our APIs. We have now resolved these issues and working on preventing them going forward with the reinforced security measures.