Raisely incident

Performance Degradation on API

Minor Resolved View vendor source →

Raisely experienced a minor incident on October 2, 2025 affecting API, lasting 9h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 06:35 AM UTC
Resolved
Oct 02, 2025, 03:36 PM UTC
Duration
9h
Detected by Pingoru
Oct 02, 2025, 06:35 AM UTC

Affected components

API

Update timeline

  1. investigating Oct 02, 2025, 06:35 AM UTC

    We are currently experiencing a performance degradation affecting the API. Users may notice slower response times or intermittent delays when making requests. The underlying cause is under investigation by our engineering team.

  2. resolved Oct 02, 2025, 03:36 PM UTC

    The issue has been resolved. Application performance and CPU have returned to normal.