Raisely experienced a critical incident on October 8, 2025 affecting Admin Panel, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Panel
Update timeline
- investigating Oct 08, 2025, 09:09 PM UTC
We are currently experiencing an outage of the Raisely Admin page affecting users accessing from New Zealand and Australia Regions. Our engineering team are looking into the issue to resume regular services as soon as possible.
- monitoring Oct 08, 2025, 09:13 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 08, 2025, 09:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 08, 2025, 09:30 PM UTC
This incident has been resolved.