Rainforest QA Outage History

Rainforest QA is up right now

Rainforest QA had 4 outages in the last 2 years totaling 9h 43m of downtime — averaging 0.2 incidents per month.

There were 4 Rainforest QA outages since June 12, 2025 totaling 9h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.rainforestqa.com

Critical November 18, 2025

Application Unavailable

Detected by Pingoru
Nov 18, 2025, 11:51 AM UTC
Resolved
Nov 18, 2025, 06:19 PM UTC
Duration
6h 28m
Affected: RainforestTester PortalRainforest EmailsRainforest SMS NumbersMarketing site
Timeline · 6 updates
  1. identified Nov 18, 2025, 11:51 AM UTC

    We are currently experiencing an issue with one of our providers that is causing the application to be intermittently available.

  2. identified Nov 18, 2025, 12:25 PM UTC

    Our upstream provider is aware of the issue and is continuing to investigate.

  3. identified Nov 18, 2025, 02:05 PM UTC

    Our upstream provider has identified the issue and is currently working on restoring service

  4. monitoring Nov 18, 2025, 02:59 PM UTC

    Our upstream provider has implemented a fix and services are returning to normal operation. We're continuing to monitor the situation to ensure everything has recovered.

  5. monitoring Nov 18, 2025, 04:40 PM UTC

    Our provider is still reporting intermittent errors which may have an impact on some clients being able to access Rainforest services. We are continuing to monitor the situation.

  6. resolved Nov 18, 2025, 06:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 8, 2025

Background Job Processing is Delayed

Detected by Pingoru
Sep 08, 2025, 05:02 PM UTC
Resolved
Sep 08, 2025, 05:39 PM UTC
Duration
37m
Affected: RainforestAutomation test execution
Timeline · 3 updates
  1. investigating Sep 08, 2025, 05:02 PM UTC

    We are investigating an issue with our background job processing which is causing tasks to be delayed. This will impact starting new tests, execution of current tests, and many other pieces of functionality within the application. We are currently working to resolve this.

  2. monitoring Sep 08, 2025, 05:16 PM UTC

    We have implemented a fix and background job processing appears to be returning to normal. We will continue to investigate to ensure everything is working as it should be. There is a backlog of tests awaiting execution, so test results may continue to be delayed as we work our way through executing them all.

  3. resolved Sep 08, 2025, 05:39 PM UTC

    All systems are back to normal.

Read the full incident report →

Notice July 28, 2025

Issues with logging in

Detected by Pingoru
Jul 28, 2025, 01:01 PM UTC
Resolved
Jul 28, 2025, 01:16 PM UTC
Duration
15m
Affected: Rainforest
Timeline · 2 updates
  1. investigating Jul 28, 2025, 01:01 PM UTC

    We're currently investigating an issue affecting user logins. Some users may be having trouble logging in.

  2. resolved Jul 28, 2025, 01:16 PM UTC

    We've addressed the issue and logins should be functional for all users.

Read the full incident report →

Major June 12, 2025

Upstream Provider Outage

Detected by Pingoru
Jun 12, 2025, 06:50 PM UTC
Resolved
Jun 12, 2025, 09:13 PM UTC
Duration
2h 22m
Affected: RainforestAutomation test execution
Timeline · 3 updates
  1. investigating Jun 12, 2025, 06:50 PM UTC

    One of our upstream providers is currently experiencing an outage. We are monitoring the impact of this on our application.

  2. monitoring Jun 12, 2025, 08:47 PM UTC

    Our upstream provider appears to have addressed the issue and we are no longer seeing any issues, but will continue to monitor the situation.

  3. resolved Jun 12, 2025, 09:13 PM UTC

    This incident has been resolved.

Read the full incident report →