Rainforest QA experienced a major incident on September 8, 2025 affecting Rainforest and Automation test execution, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 08, 2025, 05:02 PM UTC
We are investigating an issue with our background job processing which is causing tasks to be delayed. This will impact starting new tests, execution of current tests, and many other pieces of functionality within the application. We are currently working to resolve this.
- monitoring Sep 08, 2025, 05:16 PM UTC
We have implemented a fix and background job processing appears to be returning to normal. We will continue to investigate to ensure everything is working as it should be. There is a backlog of tests awaiting execution, so test results may continue to be delayed as we work our way through executing them all.
- resolved Sep 08, 2025, 05:39 PM UTC
All systems are back to normal.