Ragie had 7 outages in the last 2 years totaling 77h 55m of downtime — averaging 0.3 incidents per month.
There were 7 Ragie outages since September 5, 2025 totaling 77h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.
MCP tools are unavailble
The root cause has been identified as a security patch that had unexpected interactions with Ragie's production environment.
We have deployed a fix.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We had a misconfigured DNS entry. This incident has now been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We had a misconfigured DNS entry. This incident has now been resolved.
We are experiencing higher response times for reranking during retrieval.
We are currently investigating this issue.
This incident has been resolved.
Degradation of performance processing High Resolution documents
delayed document processing