Radius Networks incident

Elevated error rates

Minor Resolved View vendor source →

Radius Networks experienced a minor incident on July 9, 2026 affecting Flybuy Webhooks and Flybuy API and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 12:42 AM UTC
Resolved
Jul 09, 2026, 01:36 AM UTC
Duration
53m
Detected by Pingoru
Jul 09, 2026, 12:42 AM UTC

Affected components

Flybuy WebhooksFlybuy APIFlybuy Dashboard

Update timeline

  1. investigating Jul 09, 2026, 12:42 AM UTC

    Status: Investigating We're experiencing a degraded level of service with elevated error rates to some web requests and are currently looking into the issue. Affected components Flybuy Dashboard (Degraded performance) Flybuy Webhooks (Degraded performance) Flybuy API (Degraded performance)

  2. identified Jul 09, 2026, 01:10 AM UTC

    Status: Identified The source of the service degradation has been identified, and the team is actively working on mitigation measures. Affected components Flybuy Webhooks (Degraded performance) Flybuy API (Degraded performance) Flybuy Dashboard (Degraded performance)

  3. monitoring Jul 09, 2026, 01:23 AM UTC

    Status: Monitoring Mitigations have been implemented. We are no longer experiencing a degraded level of service. The incident response team is continuing to monitor the situation. Affected components Flybuy Dashboard (Operational) Flybuy Webhooks (Operational) Flybuy API (Operational)

  4. resolved Jul 09, 2026, 01:36 AM UTC

    Status: Resolved The issue has been resolved. All systems are operational and healthy. Affected components Flybuy Webhooks (Operational) Flybuy API (Operational) Flybuy Dashboard (Operational)