Rad AI incident

Latency may impact user login and report signing

Minor Resolved View vendor source →

Rad AI experienced a minor incident on February 24, 2026 affecting Reporting (Reporting), lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 02:56 PM UTC
Resolved
Feb 24, 2026, 05:08 PM UTC
Duration
2h 12m
Detected by Pingoru
Feb 24, 2026, 02:56 PM UTC

Affected components

Reporting (Reporting)

Update timeline

  1. investigating Feb 24, 2026, 02:56 PM UTC

    We are actively investigating a latency issue that may impact user login and report signing.

  2. resolved Feb 24, 2026, 05:08 PM UTC

    The latency issue with Login and Report signing is resolved. FHIR connection has returned to normal, and we will continue to monitor.