Rad AI incident

Rad AI services experiencing intermittent issues

Rad AI experienced a major incident on July 24, 2026 affecting Omni Impressions (Omni Impressions) and Reporting (Reporting) and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started: Jul 24, 2026, 12:10 PM UTC
Resolved: Jul 24, 2026, 01:12 PM UTC
Duration: 1h 2m
Detected by Pingoru: Jul 24, 2026, 12:10 PM UTC

Affected components

Omni Impressions (Omni Impressions)Reporting (Reporting)Nexus (Nexus)Continuity (Continuity)

Update timeline

investigating Jul 24, 2026, 12:10 PM UTC

We are aware of issues affecting Rad AI services due to an outage in our primary cloud provider. Our team is actively investigating and working to resolve the situation. We will provide updates as more information becomes available.
resolved Jul 24, 2026, 01:12 PM UTC

Our cloud provider has fixed their outage and connectivity has been restored to all RadAI products.