Rad AI incident

Reporting EAP users may experience login issues

Minor Resolved View vendor source →

Rad AI experienced a minor incident on April 14, 2026 affecting Reporting (Reporting), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 01:42 PM UTC
Resolved
Apr 14, 2026, 02:00 PM UTC
Duration
17m
Detected by Pingoru
Apr 14, 2026, 01:42 PM UTC

Affected components

Reporting (Reporting)

Update timeline

  1. investigating Apr 14, 2026, 01:42 PM UTC

    Users of Reporting EAP may be experiencing issues with logging in. Our teams have identified the issue and are working on a resolution.

  2. resolved Apr 14, 2026, 02:00 PM UTC

    EAP is now available for everyone