Rad AI incident

HL7 Processing issues

Minor Resolved View vendor source →

Rad AI experienced a minor incident on August 31, 2026 affecting Reporting (Reporting), lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 04:05 PM UTC
Resolved
Aug 31, 2026, 05:06 PM UTC
Duration
1h 1m
Detected by Pingoru
Aug 31, 2026, 04:05 PM UTC

Affected components

Reporting (Reporting)

Update timeline

  1. investigating Aug 31, 2026, 04:05 PM UTC

    Our engineers have identified and fixed the issue and will continue to monitor.

  2. resolved Aug 31, 2026, 05:06 PM UTC

    The HL7 processing issue has been resolved. We are currently in the process of processing messages that were unable to be sent during the downtime.