RackNerd Outage History
RackNerd is up right nowPingoru has recorded 2,055 incidents for RackNerd: 1,270 in the last 12 months and 315 in the last 90 days.
Incidents, newest first
Minor February 20, 2025 OUTAGE - CHI114KVM – Chicago Datacenter
Started Feb 20, 2025, 09:49 PM UTC· resolved Feb 20, 2025, 09:49 PM UTC
- resolved Feb 20, 2025, 09:49 PM UTC
We are aware that CHI114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 20, 2025 OUTAGE - DAL136KVM – Dallas Datacenter
Started Feb 20, 2025, 02:49 PM UTC· resolved Feb 20, 2025, 02:49 PM UTC
- resolved Feb 20, 2025, 02:49 PM UTC
We are aware that DAL136KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 20, 2025 OUTAGE - LAXSSD5808nerd2DC02 – Los Angeles DC-02
Started Feb 20, 2025, 12:15 PM UTC· resolved Feb 20, 2025, 12:15 PM UTC
- resolved Feb 20, 2025, 12:15 PM UTC
We are aware that LAXSSD5808nerd2DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with LAXSSD5808nerd2DC02. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.
Minor February 20, 2025 OUTAGE - DAL150KVM – Dallas Datacenter
Started Feb 20, 2025, 06:54 AM UTC· resolved Feb 20, 2025, 06:54 AM UTC
- resolved Feb 20, 2025, 06:54 AM UTC
We are aware that DAL150KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 19, 2025 OUTAGE- NYRN164KVM – New York Datacenter
Started Feb 19, 2025, 05:27 PM UTC· resolved Feb 19, 2025, 05:27 PM UTC
- resolved Feb 19, 2025, 05:27 PM UTC
We are aware that NYRN164KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 19, 2025 OUTAGE - NYRYZEN103 – New York Datacenter
Started Feb 19, 2025, 12:46 PM UTC· resolved Feb 19, 2025, 12:46 PM UTC
- resolved Feb 19, 2025, 12:46 PM UTC
We are aware that NYRYZEN103 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 18, 2025 OUTAGE - NYRN158KVM – New York Datacenter
Started Feb 18, 2025, 06:07 PM UTC· resolved Feb 18, 2025, 06:07 PM UTC
- resolved Feb 18, 2025, 06:07 PM UTC
We are aware that NYRN158KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 18, 2025 OUTAGE-NYRN101KVM – New York Datacenter
Started Feb 18, 2025, 08:05 AM UTC· resolved Feb 18, 2025, 08:05 AM UTC
- resolved Feb 18, 2025, 08:05 AM UTC
We are aware that NYRN101KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 18, 2025 OUTAGE - DUB106KVM – Dublin Datacenter
Started Feb 18, 2025, 01:40 AM UTC· resolved Feb 18, 2025, 01:40 AM UTC
- resolved Feb 18, 2025, 01:40 AM UTC
We are aware that DUB106KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 17, 2025 OUTAGE - NYRN112KVM – New York Datacenter
Started Feb 17, 2025, 06:31 PM UTC· resolved Feb 17, 2025, 06:31 PM UTC
- resolved Feb 17, 2025, 06:31 PM UTC
We are aware that NYRN112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 17, 2025 OUTAGE - 7950XSJ300 – San Jose Datacenter
Started Feb 17, 2025, 03:30 PM UTC· resolved Feb 17, 2025, 03:30 PM UTC
- resolved Feb 17, 2025, 03:30 PM UTC
We are aware that 7950XSJ300 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 15, 2025 OUTAGE - DALRYZEN101 – Dallas Datacenter
Started Feb 15, 2025, 10:13 PM UTC· resolved Feb 15, 2025, 10:13 PM UTC
- resolved Feb 15, 2025, 10:13 PM UTC
We are aware that DALRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 15, 2025 Scheduled Maintenance - DAL143KVM, DAL130KVM, DAL127KVM, DAL142KVM – Dallas Datacenter
Started Feb 15, 2025, 06:23 PM UTC· resolved Feb 15, 2025, 06:23 PM UTC
- resolved Feb 15, 2025, 06:23 PM UTC
A scheduled maintenance window event is currently ongoing in our Dallas datacenter, impacting a few physical host nodes - "DAL143KVM, DAL130KVM, DAL127KVM, DAL142KVM" This maintenance is now in progress, and being actively worked on. We will update this status incident once fully resolved. UPDATE:The maintenance for these three host nodes "DAL130KVM, DAL127KVM, and DAL142KVM" has been completed successfully. Please stand by for further updates on the pending one "DAL143KVM." UPDATE: This is now completed for the pending host node too "DAL143KVM". All set now. If you are still experiencing any issues, please open a support ticket, and we'd be happy to assist.
Minor February 15, 2025 OUTAGE-DUB102KVM – Dublin Datacenter
Started Feb 15, 2025, 11:25 AM UTC· resolved Feb 15, 2025, 11:25 AM UTC
- resolved Feb 15, 2025, 11:25 AM UTC
We are aware that DUB102KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 14, 2025 Outage - 7950XSJ300 – San Jose Datacenter
Started Feb 14, 2025, 01:58 AM UTC· resolved Feb 14, 2025, 01:58 AM UTC
- resolved Feb 14, 2025, 01:58 AM UTC
We are aware that 7950XSJ300 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 13, 2025 OUTAGE - MIA1000(One Shared/Reseller Hosting Server in Miami) – Miami Datacenter
Started Feb 13, 2025, 01:04 PM UTC· resolved Feb 13, 2025, 01:04 PM UTC
- resolved Feb 13, 2025, 01:04 PM UTC
We are aware that MIA1000(One Shared/Reseller Hosting Server in Miami) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 12, 2025 OUTAGE - NYRN113KVM – New York Datacenter
Started Feb 12, 2025, 09:47 PM UTC· resolved Feb 12, 2025, 09:47 PM UTC
- resolved Feb 12, 2025, 09:47 PM UTC
We are aware that NYRN113KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 12, 2025 OUTAGE - mia1000 – Miami Datacenter
Started Feb 12, 2025, 06:44 PM UTC· resolved Feb 12, 2025, 06:44 PM UTC
- resolved Feb 12, 2025, 06:44 PM UTC
We are aware that mia1000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 11, 2025 OUTAGE - Fiber14 – Los Angeles DC-02
Started Feb 11, 2025, 11:49 PM UTC· resolved Feb 11, 2025, 11:49 PM UTC
- resolved Feb 11, 2025, 11:49 PM UTC
We are aware that Fiber14 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 11, 2025 RackNerd Client Area Maintenance (my.racknerd.com) – RackNerd Client Area & Ticketing System
Started Feb 11, 2025, 06:04 PM UTC· resolved Feb 11, 2025, 06:04 PM UTC
- resolved Feb 11, 2025, 06:04 PM UTC
We are currently performing improvements and updates to upgrade our client portal and website systems. During this maintenance window, the client portal and main website will be temporarily unavailable. This maintenance is expected to last approximately one to two hours. Important Notes: - All customer infrastructure remains fully operational and unaffected - Our support team remains available via phone (888-881-NERD) and email ([email protected]) - No impact to existing services or customer workloads We appreciate your patience as we work to improve our systems. For urgent assistance, please don't hesitate to contact our support team, or wait for us to complete the maintenance to submit your support ticket. UPDATE: This maintenance is now completed. Customers may log in to our client area as normal at this time.
Minor February 11, 2025 OUTAGE-7950XSJ300 – San Jose Datacenter
Started Feb 11, 2025, 05:36 AM UTC· resolved Feb 11, 2025, 05:36 AM UTC
- resolved Feb 11, 2025, 05:36 AM UTC
We are aware that 7950XSJ300 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 10, 2025 Network Availability in France – Strasbourg Datacenter
Started Feb 10, 2025, 07:38 PM UTC· resolved Feb 10, 2025, 07:38 PM UTC
- resolved Feb 10, 2025, 07:38 PM UTC
We are currently experiencing packet loss affecting a portion of our France network, impacting certain network routes. Our network engineers are actively investigating and working towards a full resolution, which we expect to have in place soon. During this time, you may experience brief periods of intermittent availability. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal operations. We will continue to provide updates on this status incident as more information becomes available. Thank you for your understanding. UPDATE: The network issues appear to have subsided upstream and services are stable at this time. We are monitoring the situation closely and will be ready to react should any future recurrences of the issue occur. Further updates will be provided if needed. Thank you again for your understanding. In the meantime, we will move this status incident to “Watching/Monitoring” status.
Minor February 10, 2025 OUTAGE - DUB110KVM – Dublin Datacenter
Started Feb 10, 2025, 02:43 PM UTC· resolved Feb 10, 2025, 02:43 PM UTC
- resolved Feb 10, 2025, 02:43 PM UTC
We are aware that DUB110KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 9, 2025 OUTAGE - CHI116KVM – Chicago Datacenter
Started Feb 09, 2025, 06:38 PM UTC· resolved Feb 09, 2025, 06:38 PM UTC
- resolved Feb 09, 2025, 06:38 PM UTC
We are aware that CHI116KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 9, 2025 OUTAGE - FR103KVM, FR104KVM, FR106KVM, FR107KVM, FR109KVM – Strasbourg Datacenter
Started Feb 09, 2025, 04:19 PM UTC· resolved Feb 09, 2025, 04:19 PM UTC
- resolved Feb 09, 2025, 04:19 PM UTC
We are aware that the following host-nodes "FR103KVM, FR104KVM, FR106KVM, FR107KVM, FR109KVM" are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.