RackNerd Outage History
RackNerd is up right nowPingoru has recorded 2,055 incidents for RackNerd: 1,270 in the last 12 months and 315 in the last 90 days.
Incidents, newest first
Minor March 1, 2025 OUTAGE- fiber2 Shared Hosting Server – Los Angeles DC-02
Started Mar 01, 2025, 07:39 PM UTC· resolved Mar 01, 2025, 07:39 PM UTC
- resolved Mar 01, 2025, 07:39 PM UTC
We are aware that fiber2 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 1, 2025 Outage - DAL152KVM – Dallas Datacenter
Started Mar 01, 2025, 01:42 AM UTC· resolved Mar 01, 2025, 01:42 AM UTC
- resolved Mar 01, 2025, 01:42 AM UTC
We are aware that DAL152KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 28, 2025 NETWORK OUTAGE - San Jose Datacenter Location – San Jose Datacenter
Started Feb 28, 2025, 04:54 AM UTC· resolved Feb 28, 2025, 04:54 AM UTC
- resolved Feb 28, 2025, 04:54 AM UTC
We are aware of a network issue affecting our San Jose datacenter, resulting in connectivity disruptions. Our team is actively working with our upstream provider to resolve the issue as quickly as possible. We appreciate your patience during this time. UPDATE: It appears that one of our primary internet transit providers in San Jose is experiencing an unexpected outage, this is causing most routes to fail. We are working with our upstream on potential solutions here. We will update this status incident once more information is available. UPDATE: We are pleased to report that the network issue affecting our San Jose datacenter has been fully resolved. All routes are now operating normally. We will continue to actively monitor the situation to ensure ongoing stability. Thank you for your patience and understanding throughout this incident.
Minor February 27, 2025 OUTAGE - New York - NYRN246KVM,NYRN245KVM,NYRN244KVM,NYRN243KVM – New York Datacenter
Started Feb 27, 2025, 05:40 AM UTC· resolved Feb 27, 2025, 05:40 AM UTC
- resolved Feb 27, 2025, 05:40 AM UTC
We are aware that the following New York based host-nodes - NYRN246KVM,NYRN245KVM,NYRN244KVM,NYRN243KVM - is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 27, 2025 OUTAGE - DAL159KVM – Dallas Datacenter
Started Feb 27, 2025, 01:29 AM UTC· resolved Feb 27, 2025, 01:29 AM UTC
- resolved Feb 27, 2025, 01:29 AM UTC
We are aware that DAL159KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 26, 2025 OUTAGE - NYRN199KVM – New York Datacenter
Started Feb 26, 2025, 09:16 PM UTC· resolved Feb 26, 2025, 09:16 PM UTC
- resolved Feb 26, 2025, 09:16 PM UTC
We are aware that NYRN199KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 26, 2025 OUTAGE - SJ126KVM – San Jose Datacenter
Started Feb 26, 2025, 08:25 PM UTC· resolved Feb 26, 2025, 08:25 PM UTC
- resolved Feb 26, 2025, 08:25 PM UTC
We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 24, 2025 OUTAGE - LAXSSD3014nerd3DC02 – Los Angeles DC-02
Started Feb 24, 2025, 10:53 PM UTC· resolved Feb 24, 2025, 10:53 PM UTC
- resolved Feb 24, 2025, 10:53 PM UTC
We are aware that LAXSSD3014nerd3DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 24, 2025 OUTAGE - 7950XCHI301 – Chicago Datacenter
Started Feb 24, 2025, 04:36 PM UTC· resolved Feb 24, 2025, 04:36 PM UTC
- resolved Feb 24, 2025, 04:36 PM UTC
We are aware that 7950XCHI301 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 24, 2025 OUTAGE - SJRYZEN102 – San Jose Datacenter
Started Feb 24, 2025, 04:15 PM UTC· resolved Feb 24, 2025, 04:15 PM UTC
- resolved Feb 24, 2025, 04:15 PM UTC
We are aware that SJRYZEN102 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 24, 2025 OUTAGE - Fiber14 Shared Hosting Server – Los Angeles DC-02
Started Feb 24, 2025, 03:17 PM UTC· resolved Feb 24, 2025, 03:17 PM UTC
- resolved Feb 24, 2025, 03:17 PM UTC
We are aware that "Fiber14 Shared Hosting Server" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 24, 2025 OUTAGE - DAL121KVM – Dallas Datacenter
Started Feb 24, 2025, 02:38 PM UTC· resolved Feb 24, 2025, 02:38 PM UTC
- resolved Feb 24, 2025, 02:38 PM UTC
We are aware that DAL121KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 24, 2025 OUTAGE - DAL129KVM – Dallas Datacenter
Started Feb 24, 2025, 12:18 PM UTC· resolved Feb 24, 2025, 12:18 PM UTC
- resolved Feb 24, 2025, 12:18 PM UTC
We are aware that DAL129KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 23, 2025 OUTAGE - FIber 6 – Los Angeles DC-02
Started Feb 23, 2025, 08:55 PM UTC· resolved Feb 23, 2025, 08:55 PM UTC
- resolved Feb 23, 2025, 08:55 PM UTC
We are aware that Fiber6 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 23, 2025 Outage - ATL137KVM – Atlanta Datacenter
Started Feb 23, 2025, 08:35 PM UTC· resolved Feb 23, 2025, 08:35 PM UTC
- resolved Feb 23, 2025, 08:35 PM UTC
We are aware that ATL137KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 23, 2025 OUTAGE - SJ233KVM – San Jose Datacenter
Started Feb 23, 2025, 05:27 PM UTC· resolved Feb 23, 2025, 05:27 PM UTC
- resolved Feb 23, 2025, 05:27 PM UTC
We are aware that SJ233KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 23, 2025 OUTAGE - Fiber14 Shared Hosting Server – Los Angeles DC-02
Started Feb 23, 2025, 03:40 PM UTC· resolved Feb 23, 2025, 03:40 PM UTC
- resolved Feb 23, 2025, 03:40 PM UTC
We are aware that "Fiber14 Shared Hosting Server" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 23, 2025 OUTAGE - ATL140KVM – Atlanta Datacenter
Started Feb 23, 2025, 06:00 AM UTC· resolved Feb 23, 2025, 06:00 AM UTC
- resolved Feb 23, 2025, 06:00 AM UTC
We are aware that ATL140KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 22, 2025 Outage - MIA1000 Shared Hosting Server – Miami Datacenter
Started Feb 22, 2025, 12:24 PM UTC· resolved Feb 22, 2025, 12:24 PM UTC
- resolved Feb 22, 2025, 12:24 PM UTC
We are aware that MIA1000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 21, 2025 Reboot - Fiber13 Shared Hosting Server – Los Angeles DC-02
Started Feb 21, 2025, 07:25 PM UTC· resolved Feb 21, 2025, 07:25 PM UTC
- resolved Feb 21, 2025, 07:25 PM UTC
We are investigating an issue with the Fiber13 server (one of our shared hosting servers in Los Angeles). During this investigation we will need to reboot the server which may result in intermittent availability during the reboot process. We will update this incident once more information is available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with Fiber13. Our team is investigating this further. UPDATE: This is resolved, we will continue to keep a close eye on this server.
Minor February 21, 2025 OUTAGE - Partial network outage for Shared Hosting Servers in our Strasbourg, France datacenter location – Strasbourg Datacenter
Started Feb 21, 2025, 11:11 AM UTC· resolved Feb 21, 2025, 11:11 AM UTC
- resolved Feb 21, 2025, 11:11 AM UTC
We are aware that there is currently a partial network outage in our Strasbourg, France datacenter location impacting some routes. Our network engineering team is currently looking into this further. We will have more information on this shortly. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 21, 2025 OUTAGE-7950XNY201 – New York Datacenter
Started Feb 21, 2025, 07:17 AM UTC· resolved Feb 21, 2025, 07:17 AM UTC
- resolved Feb 21, 2025, 07:17 AM UTC
We are aware that 7950XNY201 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 21, 2025 Outage - LAXSSD5808nerd2DC02 – Los Angeles DC-02
Started Feb 21, 2025, 03:38 AM UTC· resolved Feb 21, 2025, 03:38 AM UTC
- resolved Feb 21, 2025, 03:38 AM UTC
We are aware that LAXSSD5808nerd2DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 21, 2025 Outage - SJ176KVM – San Jose Datacenter
Started Feb 21, 2025, 02:13 AM UTC· resolved Feb 21, 2025, 02:13 AM UTC
- resolved Feb 21, 2025, 02:13 AM UTC
We are aware that SJ176KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SJ176KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately. UPDATE: It appears that SJ176KVM is experiencing intermittent issues again. Our engineers are performing additional diagnostic tests to identify the root cause and to get to the bottom of this. We sincerely apologize for the continued issues with this, and we will work to implement a permanent resolution ASAP. Thank you for your extended patience while we work on this. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor February 21, 2025 OUTAGE - LAXSSD971nerd2DC02 – Los Angeles DC-02
Started Feb 21, 2025, 01:42 AM UTC· resolved Feb 21, 2025, 01:42 AM UTC
- resolved Feb 21, 2025, 01:42 AM UTC
We are aware that LAXSSD971nerd2DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.