RackNerd Outage History
RackNerd is up right nowPingoru has recorded 2,052 incidents for RackNerd: 1,270 in the last 12 months and 325 in the last 90 days.
Incidents, newest first
Minor July 30, 2026 Outage - CHI138KVM – Chicago Datacenter
Started Jul 30, 2026, 02:11 PM UTC· resolved Jul 30, 2026, 02:11 PM UTC
- resolved Jul 30, 2026, 02:11 PM UTC
We are aware that CHI138KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 30, 2026 Outage - LAXSSD2021DC03 – Los Angeles Datacenter
Started Jul 30, 2026, 07:15 AM UTC· resolved Jul 30, 2026, 07:15 AM UTC
- resolved Jul 30, 2026, 07:15 AM UTC
We are aware that LAXSSD2021DC03 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 30, 2026 OUTAGE - DAL144KVM – Dallas Datacenter
Started Jul 30, 2026, 04:43 AM UTC· resolved Jul 30, 2026, 04:43 AM UTC
- resolved Jul 30, 2026, 04:43 AM UTC
We are aware that DAL144KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 30, 2026 OUTAGE - NYRN123KVM – New York Datacenter
Started Jul 30, 2026, 04:14 AM UTC· resolved Jul 30, 2026, 04:14 AM UTC
- resolved Jul 30, 2026, 04:14 AM UTC
We are aware that NYRN123KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 30, 2026 OUTAGE - DAL105KVM, DAL106KVM, DAL109KVM, DAL126KVM, DAL164KVM, and DAL165KVM – Dallas Datacenter
Started Jul 30, 2026, 02:59 AM UTC· resolved Jul 30, 2026, 02:59 AM UTC
- resolved Jul 30, 2026, 02:59 AM UTC
We are aware that DAL105KVM, DAL106KVM, DAL109KVM, DAL126KVM, DAL164KVM, and DAL165KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 29, 2026 OUTAGE - DC03LA178KVM – Los Angeles Datacenter
Started Jul 29, 2026, 05:14 PM UTC· resolved Jul 29, 2026, 05:14 PM UTC
- resolved Jul 29, 2026, 05:14 PM UTC
We are aware that DC03LA178KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 28, 2026 Scheduled Maintenance - Los Angeles DC-03 – Los Angeles Datacenter
Started Jul 28, 2026, 06:13 PM UTC· resolved Jul 28, 2026, 06:13 PM UTC
- resolved Jul 28, 2026, 06:13 PM UTC
One of our racks in our LA DC-03 facility will be undergoing a scheduled network related maintenance. Clients were already sent an email, with advance notice. Expected downtime less than 5-15 minutes. Affected Nodes: DC03LA278KVM, DC03LA279KVM, DC03LA280KVM, DC03LA281KVM, DC03LA283KVM, DC03LA282KVM, DC03LA284KVM, DC03LA285KVM, DC03LA286KVM, DC03LA287KVM, DC03LA288KVM, DC03LA289KVM, DC03LA290KVM, DC03LA291KVM, DC03LA292KVM, DC03LA293KVM, DC03LA294KVM, DC03LA301KVM, DC03LA295KVM, DC03LA296KVM, DC03LA297KVM, DC03LA298KVM, DC03LA299KVM, DC03LA300KVM We will update this status incident once resolved. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 28, 2026 Outage - LAXSSD2021DC03 – Los Angeles Datacenter
Started Jul 28, 2026, 06:49 AM UTC· resolved Jul 28, 2026, 06:49 AM UTC
- resolved Jul 28, 2026, 06:49 AM UTC
We are aware that LAXSSD2021DC03 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 27, 2026 OUTAGE - ATL127KVM – Atlanta Datacenter
Started Jul 27, 2026, 11:08 PM UTC· resolved Jul 27, 2026, 11:08 PM UTC
- resolved Jul 27, 2026, 11:08 PM UTC
We are aware that ATL127KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 27, 2026 OUTAGE - DC03LA178KVM – Los Angeles Datacenter
Started Jul 27, 2026, 11:02 PM UTC· resolved Jul 27, 2026, 11:02 PM UTC
- resolved Jul 27, 2026, 11:02 PM UTC
We are aware that DC03LA178KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 27, 2026 OUTAGE - SJ247KVM – San Jose Datacenter
Started Jul 27, 2026, 05:08 PM UTC· resolved Jul 27, 2026, 05:08 PM UTC
- resolved Jul 27, 2026, 05:08 PM UTC
We are aware that SJ247KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 27, 2026 OUTAGE - DC03LA177KVM – Los Angeles Datacenter
Started Jul 27, 2026, 04:17 PM UTC· resolved Jul 27, 2026, 04:17 PM UTC
- resolved Jul 27, 2026, 04:17 PM UTC
We are aware that DC03LA177KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 27, 2026 OUTAGE - DC03LA109KVM – Los Angeles Datacenter
Started Jul 27, 2026, 12:05 PM UTC· resolved Jul 27, 2026, 12:05 PM UTC
- resolved Jul 27, 2026, 12:05 PM UTC
We are aware that DC03LA109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 27, 2026 OUTAGE - CHI144KVM – Chicago Datacenter
Started Jul 27, 2026, 03:20 AM UTC· resolved Jul 27, 2026, 03:20 AM UTC
- resolved Jul 27, 2026, 03:20 AM UTC
We are aware that CHI144KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 26, 2026 OUTAGE - DC03LA129KVM – Los Angeles Datacenter
Started Jul 26, 2026, 06:49 PM UTC· resolved Jul 26, 2026, 06:49 PM UTC
- resolved Jul 26, 2026, 06:49 PM UTC
We are aware that DC03LA129KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 26, 2026 OUTAGE - DUB100KVM – Dublin Datacenter
Started Jul 26, 2026, 05:07 PM UTC· resolved Jul 26, 2026, 05:07 PM UTC
- resolved Jul 26, 2026, 05:07 PM UTC
We are aware that DUB100KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: ETA for a resolution on this is a few hours from now. We will share additional and more detailed information shortly. UPDATE: The physical node is currently on the bench at the datacenter for further troubleshooting. There looks to be a motherboard related issue and we are coordinating a replacement with the onsite techs. We will update with additional information shortly. UPDATE: We have narrowed down the issue to be a problematic motherboard, and to avoid further complications in the future we have taken the liberty of completely replacing it at this time, with the help of the Dublin on-site technicians. This node is now back online, and VMs hosted on this node should now be accessible. This incident is now resolved.
Minor July 25, 2026 OUTAGE - SJ264KVM – San Jose Datacenter
Started Jul 25, 2026, 07:56 PM UTC· resolved Jul 25, 2026, 07:56 PM UTC
- resolved Jul 25, 2026, 07:56 PM UTC
We are aware that SJ264KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 25, 2026 OUTAGE - DC03LA194KVM – Los Angeles Datacenter
Started Jul 25, 2026, 07:20 PM UTC· resolved Jul 25, 2026, 07:20 PM UTC
- resolved Jul 25, 2026, 07:20 PM UTC
We are aware that DC03LA194KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 24, 2026 OUTAGE - SJ119KVM, SJ116KVM, SJ117KVM, SJ124KVM, SJ147KVM, SJ152KVM, SJ195KVM, SJ218KVM, SJ121KVM – San Jose Datacenter
Started Jul 24, 2026, 02:46 PM UTC· resolved Jul 24, 2026, 02:46 PM UTC
- resolved Jul 24, 2026, 02:46 PM UTC
We are aware that SJ119KVM, SJ116KVM, SJ117KVM, SJ124KVM, SJ147KVM, SJ152KVM, SJ195KVM, SJ218KVM, SJ121KVM are currently experiencing service availability issues. We are currently looking into this nodes further and will provide additional updates on this matter once we have more information. UPDATE: We are currently investigating a potential power delivery issue within the San Jose rack housing SJ119KVM, SJ116KVM, SJ117KVM, SJ124KVM, SJ147KVM, SJ152KVM, SJ195KVM, SJ218KVM, and SJ121KVM. We are actively coordinating with the datacenter’s on-site remote hands team to further diagnose the issue and restore stable service as quickly as possible. In the meantime, customers with VPS instances hosted on any of the above-mentioned nodes may experience intermittent service availability. We sincerely appreciate your patience and understanding while our team and the datacenter technicians work to resolve this matter. We will provide another update as soon as additional information becomes available. UPDATE: All nodes are now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 24, 2026 Scheduled Maintenance - Chicago Datacenter – Chicago Datacenter
Started Jul 24, 2026, 08:57 AM UTC· resolved Jul 24, 2026, 08:57 AM UTC
- resolved Jul 24, 2026, 08:57 AM UTC
As previously communicated to affected customers via email, the following nodes will be undergoing a scheduled maintenance window shortly: CHI172KVM, CHI171KVM, CHI169KVM, CHI200KVM, CHI182KVM, CHI178KVM, CHI184KVM, CHI180KVM, CHI174KVM, CHI176KVM Our team will be closely monitoring throughout this process, and will work closely with the on-site datacenter team to minimize disruption. We will update this status incident once the maintenance window is fully completed. UPDATE: All nodes are now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 24, 2026 OUTAGE - NYRN312KVM – New York Datacenter
Started Jul 24, 2026, 03:28 AM UTC· resolved Jul 24, 2026, 03:28 AM UTC
- resolved Jul 24, 2026, 03:28 AM UTC
We are aware that NYRN312KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 23, 2026 OUTAGE - DC03LA194KVM – Los Angeles Datacenter
Started Jul 23, 2026, 10:31 PM UTC· resolved Jul 23, 2026, 10:31 PM UTC
- resolved Jul 23, 2026, 10:31 PM UTC
We are aware that DC03LA194KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 23, 2026 OUTAGE - NYRN192KVM – New York Datacenter
Started Jul 23, 2026, 03:43 PM UTC· resolved Jul 23, 2026, 03:43 PM UTC
- resolved Jul 23, 2026, 03:43 PM UTC
We are aware that NYRN192KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE 12:45 PM PDT: Our investigation has narrowed the issue down to a motherboard failure on NYRN192KVM. The replacement motherboard is currently in the process of being installed, and we are coordinating with the datacenter’s remote hands team to complete the work as quickly as possible. We sincerely apologize for the continued disruption and will provide another update as soon as additional information becomes available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 23, 2026 OUTAGE - ATL115KVM – Atlanta Datacenter
Started Jul 23, 2026, 03:23 AM UTC· resolved Jul 23, 2026, 03:23 AM UTC
- resolved Jul 23, 2026, 03:23 AM UTC
We are aware that ATL115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor July 23, 2026 OUTAGE - 7950XDAL301 – Dallas Datacenter
Started Jul 23, 2026, 12:44 AM UTC· resolved Jul 23, 2026, 12:44 AM UTC
- resolved Jul 23, 2026, 12:44 AM UTC
We are aware that 7950XDAL301 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.