Quickpay experienced a minor incident on May 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 08, 2026, 12:54 PM UTC
Type: Incident Affected Components: Payment May 8, 12:54:54 GMT+0 - Resolved - Between 07 May 2026 21:00 and 08 May 2026 11:00, we experienced an issue affecting Mastercard token creation during enrollment and payments using tokens created during the affected period, due to a connectivity issue with the external provider. Impact: * Mastercard token creation during enrollment was affected * Payments using impacted Mastercard tokens were also affected * Visa and other payment methods were not affected The issue has been resolved and services are operating normally.