QuickBooks incident

Some customers are unable to access Payroll function in QuickBooks

Notice Resolved View vendor source →

QuickBooks experienced a notice incident on December 1, 2023 affecting APAC, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 12:52 AM UTC
Resolved
Dec 01, 2023, 01:31 AM UTC
Duration
39m
Detected by Pingoru
Dec 01, 2023, 12:52 AM UTC

Affected components

APAC

Update timeline

  1. investigating Dec 01, 2023, 12:52 AM UTC

    We are aware that some customers are not able to access Payroll function in QuickBooks. Investigation has commenced and we hope to get payroll up and running soon. Apologies for any inconvenience that this is causing you.

  2. resolved Dec 01, 2023, 01:31 AM UTC

    Thank you for being patient with us as we worked to resolve Payroll function in QuickBooks. You should now be able to access Payroll.