QuickBooks incident

Some customers are encountering an insufficient funds message when processing payroll

Major Resolved View vendor source →

QuickBooks experienced a major incident on March 12, 2024 affecting Canada, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 05:16 PM UTC
Resolved
Mar 12, 2024, 08:01 PM UTC
Duration
2h 45m
Detected by Pingoru
Mar 12, 2024, 05:16 PM UTC

Affected components

Canada

Update timeline

  1. investigating Mar 12, 2024, 05:16 PM UTC

    We are aware some customers are encountering an insufficient funds message when processing payroll. We are aware of the issue and working to resolve this as soon as possible. We apologize for any inconvenience this has caused. If you are receiving this message, please try to run Payroll again later.

  2. resolved Mar 12, 2024, 08:01 PM UTC

    Thank you for your patience as we worked to resolve this issue. This issue is resolved.