QuickBooks incident
Some customers are unable to connect to Commonwealth Bank to get feeds and getting error 102
QuickBooks experienced a minor incident on March 18, 2024 affecting APAC, lasting 22h 14m. The incident has been resolved; the full update timeline is below.
Affected components
APAC
Update timeline
- investigating Mar 18, 2024, 06:49 AM UTC
An investigation has been raised to look into an issue with personal CBA accounts which use Netbank to connect bank feeds that are receiving error 102. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- resolved Mar 19, 2024, 05:03 AM UTC
Thank you for your patience as we worked to resolve this issue. This issue is resolved.