QuickBooks incident
Some customers are unable to access Reports in QuickBooks Online
QuickBooks experienced a minor incident on May 6, 2024 affecting United States and Canada, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2024, 08:50 PM UTC
Some customers are unable to access Reports in QuickBooks Online. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- investigating May 06, 2024, 09:22 PM UTC
Our team is actively working to resolve the issue and we will keep you informed with any updates. We appreciate your patience and understanding.
- identified May 06, 2024, 09:51 PM UTC
Our team has identified the issue and we are currently implementing a fix to resolve it. We appreciate your patience as we work to address this as quickly as possible.
- resolved May 06, 2024, 10:07 PM UTC
We are happy to inform you that the issue has been resolved. We appreciate your patience and understanding while we worked to fix it.