QuickBooks incident
Some customers may not be able to access Payroll services
QuickBooks experienced a minor incident on July 19, 2024 affecting United States and United States and 1 more component, lasting 13h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2024, 06:45 AM UTC
We are investigating reports of connectivity issues which may cause interruption to accessing Payroll services during this time. We apologise for any inconvenience and will provide further update as soon as it becomes available.
- investigating Jul 19, 2024, 07:59 AM UTC
We are continuing to investigate this issue.
- investigating Jul 19, 2024, 09:37 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 19, 2024, 12:35 PM UTC
Payroll services are currently stable and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience.
- resolved Jul 19, 2024, 08:02 PM UTC
The earlier issue with Payroll services have been resolved. Thank you for your patience as we worked to resolve this issue.