QuickBooks experienced a minor incident on July 25, 2024 affecting United States and EMEA and 1 more component, lasting 5h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 25, 2024, 04:16 PM UTC
We are aware some customers some customers are experiencing issues logging into QuickBooks online. In the meantime, please refresh your browser and try again. We apologize for any inconveniences.
- identified Jul 25, 2024, 04:23 PM UTC
We are aware some customers some customers are experiencing issues logging into QuickBooks online. In the meantime, please refresh your browser and try again. We apologize for any inconveniences.
- identified Jul 25, 2024, 04:36 PM UTC
We are continuing to work on a fix for this issue.
- investigating Jul 25, 2024, 05:42 PM UTC
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon. Refreshing your browser will allow you to bypass the error.
- resolved Jul 25, 2024, 09:19 PM UTC
An earlier issue with QBO prevented some users from login into their accounts. Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.