QuickBooks incident

E-Invoicing customers are encountering 502 Bad Gateway

Minor Resolved View vendor source →

QuickBooks experienced a minor incident on August 1, 2024 affecting United States, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 06:59 PM UTC
Resolved
Aug 01, 2024, 09:09 PM UTC
Duration
2h 9m
Detected by Pingoru
Aug 01, 2024, 06:59 PM UTC

Affected components

United States

Update timeline

  1. investigating Aug 01, 2024, 06:59 PM UTC

    We are aware of issues impacting invoices, purchase orders and errors with the pay button. We’re currently investigating the cause of the issue and we’ll share updates on our progress.

  2. investigating Aug 01, 2024, 07:31 PM UTC

    We are still investigating the issue. We apologize for the inconvenience and hope to get everything up and running soon!

  3. monitoring Aug 01, 2024, 08:21 PM UTC

    A fix has been implemented and we are monitoring the results. We apologize for the inconvenience.

  4. resolved Aug 01, 2024, 09:09 PM UTC

    Our teams have resolved the issue, and users should now be able to access invoices, purchase orders and use the pay functions. Thank you for your patience as we worked to resolve this issue.