QuickBooks experienced a minor incident on August 1, 2024 affecting United States and EMEA and 1 more component, lasting 7h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 01, 2024, 04:46 PM UTC
Some customers are currently unable to send emails via QuickBooks online. We’ve identified the source of the problem and are working to resolve the issue. The emails are currently in a backlog and will be sent by the system after some time.
- monitoring Aug 01, 2024, 07:54 PM UTC
A fix has been implemented and we are monitoring the results. The emails are currently in a backlog and are being sent by the system. This will take some time to work through the backlog but it is actively working through these emails.
- resolved Aug 01, 2024, 11:48 PM UTC
A fix has been implemented. The emails are currently in a backlog and are being sent. This will take some time to work through the backlog but it is actively working through these emails.