QuickBooks incident

Some customers are unable to complete HMRC submissions through QuickBooks Payroll

Minor Resolved View vendor source →

QuickBooks experienced a minor incident on October 1, 2024 affecting EMEA, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 12:58 PM UTC
Resolved
Oct 01, 2024, 04:11 PM UTC
Duration
3h 13m
Detected by Pingoru
Oct 01, 2024, 12:58 PM UTC

Affected components

EMEA

Update timeline

  1. investigating Oct 01, 2024, 12:58 PM UTC

    We are aware that some customers are not able to complete their HMRC submissions using Payroll function in QuickBooks. Investigation has commenced and we hope to get payroll up and running soon. Apologies for any inconvenience that this is causing you.

  2. resolved Oct 01, 2024, 04:11 PM UTC

    This incident has been resolved.