QuickBooks incident

QuickBooks Online - Unable to use Global Search for recent transactions

Minor Resolved View vendor source →

QuickBooks experienced a minor incident on October 8, 2024 affecting United States and Canada, lasting 7h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 04:57 PM UTC
Resolved
Oct 09, 2024, 12:11 AM UTC
Duration
7h 14m
Detected by Pingoru
Oct 08, 2024, 04:57 PM UTC

Affected components

United StatesCanada

Update timeline

  1. investigating Oct 08, 2024, 04:57 PM UTC

    We are currently investigating an issue in which the Global Search is not returning any results.

  2. identified Oct 08, 2024, 07:11 PM UTC

    We’ve identified the source of the problem and are working to resolve the issue.

  3. monitoring Oct 08, 2024, 09:02 PM UTC

    A fix has been implemented, but it may take a few hours before the Global Search starts returning results. We appreciate your patience while work is completed to resolve this issue.

  4. resolved Oct 09, 2024, 12:11 AM UTC

    This issue has been resolved. The search feature is now working and will show results for all transactions recently created.