QuickBooks incident

Some customers in Australia are unable to lodge BAS directly to ATO from within QBO.

Notice Resolved View vendor source →

QuickBooks experienced a notice incident on October 28, 2024 affecting APAC, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 11:46 PM UTC
Resolved
Oct 30, 2024, 01:22 AM UTC
Duration
1d 1h
Detected by Pingoru
Oct 28, 2024, 11:46 PM UTC

Affected components

APAC

Update timeline

  1. investigating Oct 28, 2024, 11:46 PM UTC

    We are aware that some customers are not able to Elodge BAS with the ATO from with in QuickBooks, and are working with engineering team with high urgency to restore this functionality as quickly as possible. We apologise for any inconvenience that this is causing.

  2. resolved Oct 30, 2024, 01:22 AM UTC

    We are pleased to share that a fix has been deployed and you should now be able to lodge BAS electronically to ATO from within QuickBooks. Thank you for your patience as we worked to address this.