QuickBooks incident

QuickBooks Self Employed Invoice Creation Issue

Minor Resolved View vendor source →

QuickBooks experienced a minor incident on December 4, 2024 affecting United States, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 11:33 PM UTC
Resolved
Dec 05, 2024, 12:49 AM UTC
Duration
1h 16m
Detected by Pingoru
Dec 04, 2024, 11:33 PM UTC

Affected components

United States

Update timeline

  1. investigating Dec 04, 2024, 11:33 PM UTC

    Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

  2. investigating Dec 04, 2024, 11:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 04, 2024, 11:34 PM UTC

    Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

  4. identified Dec 05, 2024, 12:21 AM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Dec 05, 2024, 12:49 AM UTC

    This incident has been resolved.