QuickBooks experienced a major incident on May 7, 2025 affecting United States, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
United States
Update timeline
- investigating May 07, 2025, 09:25 PM UTC
Some customers were unable to login in to their QuickBooks Online account. A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- investigating May 07, 2025, 09:26 PM UTC
We are continuing to investigate this issue.
- resolved May 07, 2025, 10:58 PM UTC
An earlier issue with QBO prevented some users from logging into their accounts. Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.