Questline Outage History

Questline is up right now

Questline had 5 outages in the last 2 years totaling 49h 45m of downtime — averaging 0.2 incidents per month.

There were 5 Questline outages since July 19, 2024 totaling 49h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.questline.com

Major May 7, 2026

Email dispatcher slowness

Detected by Pingoru
May 07, 2026, 07:21 PM UTC
Resolved
May 08, 2026, 12:38 AM UTC
Duration
5h 17m
Affected: Engage Outbound Email
Timeline · 3 updates
  1. investigating May 07, 2026, 07:21 PM UTC

    Email campaigns are taking inordinate amounts of time to dispatch. We are investigating this issue.

  2. monitoring May 07, 2026, 08:19 PM UTC

    We have identified the issue and are actively monitoring the situation. I patch release will be issued as soon as possible to resolve the slowness. Thank you for your patience.

  3. resolved May 08, 2026, 12:38 AM UTC

    The issue has been resolved. We apologize for any inconvenience.

Read the full incident report →

Notice March 13, 2025

Content Search Down

Detected by Pingoru
Mar 13, 2025, 02:10 PM UTC
Resolved
Mar 13, 2025, 02:39 PM UTC
Duration
28m
Affected: Engage Web Portal
Timeline · 3 updates
  1. identified Mar 13, 2025, 02:10 PM UTC

    Content Searching in Engage is currently down. We have identified the issue and will be implementing a fix shortly.

  2. identified Mar 13, 2025, 02:38 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 13, 2025, 02:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 8, 2025

SMS Outage

Detected by Pingoru
Jan 08, 2025, 03:35 PM UTC
Resolved
Jan 10, 2025, 01:40 AM UTC
Duration
1d 10h
Affected: Engage Outbound SMS
Timeline · 2 updates
  1. investigating Jan 08, 2025, 03:35 PM UTC

    SMS messaging is currently down. We are actively investigating this issue.

  2. resolved Jan 10, 2025, 01:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2024

FTP Availability Issues

Detected by Pingoru
Nov 18, 2024, 03:16 PM UTC
Resolved
Nov 18, 2024, 08:05 PM UTC
Duration
4h 49m
Affected: Questline SFTP/MFT (Managed File Transfers)
Timeline · 2 updates
  1. investigating Nov 18, 2024, 03:16 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 18, 2024, 08:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 19, 2024

System Outage due to Vendor Outage

Detected by Pingoru
Jul 19, 2024, 10:44 AM UTC
Resolved
Jul 19, 2024, 03:48 PM UTC
Duration
5h 4m
Affected: Questline SFTP/MFT (Managed File Transfers)
Timeline · 3 updates
  1. investigating Jul 19, 2024, 10:44 AM UTC

    We are currently investigating a system outage due to a technology issue with a vendor.

  2. investigating Jul 19, 2024, 11:45 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 19, 2024, 03:48 PM UTC

    This incident has been resolved.

Read the full incident report →