Questline incident

SMS Outage

Critical Resolved View vendor source →

Questline experienced a critical incident on January 8, 2025 affecting Engage Outbound SMS, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 03:35 PM UTC
Resolved
Jan 10, 2025, 01:40 AM UTC
Duration
1d 10h
Detected by Pingoru
Jan 08, 2025, 03:35 PM UTC

Affected components

Engage Outbound SMS

Update timeline

  1. investigating Jan 08, 2025, 03:35 PM UTC

    SMS messaging is currently down. We are actively investigating this issue.

  2. resolved Jan 10, 2025, 01:40 AM UTC

    This incident has been resolved.