Questline experienced a major incident on May 7, 2026 affecting Engage Outbound Email, lasting 5h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Engage Outbound Email
Update timeline
- investigating May 07, 2026, 07:21 PM UTC
Email campaigns are taking inordinate amounts of time to dispatch. We are investigating this issue.
- monitoring May 07, 2026, 08:19 PM UTC
We have identified the issue and are actively monitoring the situation. I patch release will be issued as soon as possible to resolve the slowness. Thank you for your patience.
- resolved May 08, 2026, 12:38 AM UTC
The issue has been resolved. We apologize for any inconvenience.