Questline incident

Email dispatcher slowness

Questline is currently experiencing a major incident affecting Engage Outbound Email, which began 2h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 07:21 PM UTC
Resolved
Ongoing
Duration
● 1h 47m
Detected by Pingoru
May 07, 2026, 07:21 PM UTC

Affected components

Engage Outbound Email

Update timeline

  1. investigating May 07, 2026, 07:21 PM UTC

    Email campaigns are taking inordinate amounts of time to dispatch. We are investigating this issue.

  2. monitoring May 07, 2026, 08:19 PM UTC

    We have identified the issue and are actively monitoring the situation. I patch release will be issued as soon as possible to resolve the slowness. Thank you for your patience.