Quarterhorse Technology experienced a major incident on June 17, 2023 affecting Help Desk, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Help Desk
Update timeline
- investigating Jun 17, 2023, 03:43 PM UTC
We are currently experiencing an outage with our phone vendor, unable to send and receive calls. Please communicate via email [email protected] and an engineer will reach out.
- resolved Jun 17, 2023, 04:09 PM UTC
Our phone service has been restored. We will continue to monitor this evert.