Quarterhorse Technology incident

Service Disruption

Notice Resolved View vendor source →

Quarterhorse Technology experienced a notice incident on February 8, 2024 affecting Primary and Secondary, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 06:47 PM UTC
Resolved
Feb 08, 2024, 07:37 PM UTC
Duration
49m
Detected by Pingoru
Feb 08, 2024, 06:47 PM UTC

Affected components

PrimarySecondary

Update timeline

  1. investigating Feb 08, 2024, 06:47 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 08, 2024, 06:48 PM UTC

    We've isolated an issue on the primary firewall and have failed over to secondary. Primary is still online, but now serving a backup role.

  3. monitoring Feb 08, 2024, 07:36 PM UTC

    We are continuing to monitor the stability of QTICloud and have found no additional issues.

  4. monitoring Feb 08, 2024, 07:36 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 08, 2024, 07:37 PM UTC

    At this time we are closing this incident as the problem appears to be resolved.