Quarterhorse Technology incident

QTICloud Outage

Major Resolved View vendor source →

Quarterhorse Technology experienced a major incident on February 15, 2025 affecting Primary and Secondary, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2025, 04:33 PM UTC
Resolved
Feb 15, 2025, 10:41 PM UTC
Duration
6h 8m
Detected by Pingoru
Feb 15, 2025, 04:33 PM UTC

Affected components

PrimarySecondary

Update timeline

  1. investigating Feb 15, 2025, 04:33 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 15, 2025, 04:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 15, 2025, 04:53 PM UTC

    sync issue observed in redundant firewalls. cleared issue and will monitor

  4. monitoring Feb 15, 2025, 04:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 15, 2025, 10:41 PM UTC

    This incident has been resolved.