Quarterhorse Technology incident

QTICloud Outage

Major Resolved View vendor source →

Quarterhorse Technology experienced a major incident on April 18, 2025, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2025, 04:13 AM UTC
Resolved
Apr 18, 2025, 06:57 AM UTC
Duration
2h 43m
Detected by Pingoru
Apr 18, 2025, 04:13 AM UTC

Update timeline

  1. investigating Apr 18, 2025, 04:13 AM UTC

    We are investigating an issue with our Data Center regarding an outage to QTICloud Services

  2. investigating Apr 18, 2025, 04:21 AM UTC

    We have spoken with the EOC at our datacenter and they have escalated the issue.

  3. resolved Apr 18, 2025, 06:57 AM UTC

    we have isolated the problem to a faulty firmware on a network device. it was taken offline and repaired. services are slowly being restored to default routes