Quantfolio Outage History

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Quantfolio had 7 outages in the last 2 years totaling 3h 51m of downtime, averaging 0.3 incidents per month.

There were 7 Quantfolio outages since May 19, 2025 totaling 3h 51m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.quantfol.io

Major October 19, 2026

[Prod: keycloak] [SLA 99.9] Identity Provider is down

Detected by Pingoru
Oct 19, 2026, 09:52 AM UTC
Resolved
Oct 19, 2026, 10:06 AM UTC
Duration
13m
Affected: Log In and SSO ([Prod: keycloak] [SLA 99.9] Identity Provider)
Timeline · 2 updates
  1. investigating Oct 19, 2026, 09:52 AM UTC

    [Prod: keycloak] [SLA 99.9] Identity Provider went down.

  2. resolved Oct 19, 2026, 10:06 AM UTC

    Resolved – Between 09:50 and 09:55 UTC (11:50–11:55 CEST), logging in to DeepAlpha was briefly unavailable again. This was a short recurrence of the earlier outage at our cloud provider affecting the database behind our login service. Service has been working normally since 09:55 UTC. We are working with Microsoft Azure to investigate the root cause and are monitoring closely. We apologise for the disruption.

Read the full incident report →

Major October 19, 2026

Some services are down

Detected by Pingoru
Oct 19, 2026, 09:12 AM UTC
Resolved
Oct 19, 2026, 09:36 AM UTC
Duration
24m
Affected: Log In and SSO ([Prod: keycloak] [SLA 99.9] Identity Provider)
Timeline · 2 updates
  1. investigating Oct 19, 2026, 09:12 AM UTC

    [Prod: keycloak] [SLA 99.9] Identity Provider went down.

  2. resolved Oct 19, 2026, 09:36 AM UTC

    Resolved – Login to DeepAlpha has been working normally again since 09:30 UTC. The cause was an unplanned outage at our cloud provider affecting the database behind our login service. We are working with Microsoft Azure to investigate the reason for the downtime. We apologise for the disruption.

Read the full incident report →

Major May 18, 2026

[Prod: qaut-api] [SLA 99.9] QAuth API is down

Detected by Pingoru
May 18, 2026, 09:03 AM UTC
Resolved
May 18, 2026, 09:09 AM UTC
Duration
5m
Affected: Log In and SSO ([Prod: qaut-api] [SLA 99.9] QAuth API)Log In and SSO ([Prod: qaut-api] [SLA 99.9] QAuth API)
Timeline · 2 updates
  1. investigating May 18, 2026, 09:03 AM UTC

    [Prod: qaut-api] [SLA 99.9] QAuth API went down.

  2. resolved May 18, 2026, 09:09 AM UTC

    [Prod: qaut-api] [SLA 99.9] QAuth API recovered.

Read the full incident report →

Major March 20, 2026

[Prod: qra-api] Robo Advisory API is down

Detected by Pingoru
Mar 20, 2026, 01:23 PM UTC
Resolved
Mar 20, 2026, 04:21 PM UTC
Duration
2h 58m
Affected: Deep Alpha ([Prod: qra-api] Robo Advisory API)Deep Alpha ([Prod: qra-api] Robo Advisory API)
Timeline · 2 updates
  1. investigating Mar 20, 2026, 01:23 PM UTC

    [Prod: qra-api] Robo Advisory API went down.

  2. resolved Mar 20, 2026, 04:21 PM UTC

    [Prod: qra-api] Robo Advisory API recovered.

Read the full incident report →

Major February 20, 2026

Quantfolio Saving Calculator API is down

Detected by Pingoru
Feb 20, 2026, 08:24 AM UTC
Resolved
Feb 20, 2026, 08:27 AM UTC
Duration
3m
Affected: Deep Alpha ([Prod: qsc-api] [SLA 99.9] Saving Calculator API)Robo Advisor ([Prod: robo-front] [SLA 99.9] Robo Front)Deep Alpha ([Prod: qsc-api] [SLA 99.9] Saving Calculator API)Robo Advisor ([Prod: robo-front] [SLA 99.9] Robo Front)
Timeline · 2 updates
  1. investigating Feb 20, 2026, 08:24 AM UTC

    Quantfolio Saving Calculator API went down due to a SSL Certificate being rotated incorrectly.

  2. resolved Feb 20, 2026, 08:27 AM UTC

    Quantfolio Saving Calculator API recovered after correctly assigning the new certificate.

Read the full incident report →

Major January 13, 2026

[Prod: qda-api] [SLA 99.9] Deep Alpha API is down

Detected by Pingoru
Jan 13, 2026, 12:12 AM UTC
Resolved
Jan 13, 2026, 12:13 AM UTC
Duration
21s
Affected: Deep Alpha ([Prod: qda-api] [SLA 99.9] Deep Alpha API)Deep Alpha ([Prod: qda-api] [SLA 99.9] Deep Alpha API)
Timeline · 2 updates
  1. investigating Jan 13, 2026, 12:12 AM UTC

    [Prod: qda-api] [SLA 99.9] Deep Alpha API went down.

  2. resolved Jan 13, 2026, 12:13 AM UTC

    [Prod: qda-api] [SLA 99.9] Deep Alpha API recovered.

Read the full incident report →

Major May 19, 2025

[Prod: qaut-api] [SLA 99.9] QAuth API, [Prod: qda-front] [SLA 99.9] Deep Alpha Frontend, and 5 other services are down

Detected by Pingoru
May 19, 2025, 10:01 AM UTC
Resolved
May 19, 2025, 10:08 AM UTC
Duration
7m
Affected: Log In and SSO ([Prod: qaut-api] [SLA 99.9] QAuth API)Deep Alpha ([Prod: qda-front] [SLA 99.9] Deep Alpha Frontend)Deep Alpha ([Prod: qda-api] [SLA 99.9] Deep Alpha API)Deep Alpha ([Prod: qsc-api] [SLA 99.9] Saving Calculator API)Deep Alpha ([Prod: qra-front-api] [SLA 99.9] QRA Front API)Deep Alpha ([Prod: qha-api] [SLA 99.9] QHA API)Deep Alpha ([Prod: qra-api] Robo Advisory API)
Timeline · 2 updates
  1. investigating May 19, 2025, 10:01 AM UTC

    [Prod: qaut-api] [SLA 99.9] QAuth API, [Prod: qda-front] [SLA 99.9] Deep Alpha Frontend, and [Prod: qra-api] Robo Advisory API went down.

  2. resolved May 19, 2025, 10:08 AM UTC

    [Prod: qra-api] Robo Advisory API recovered.

Read the full incident report →