Quantfolio experienced a major incident on October 19, 2026 affecting Log In and SSO ([Prod: keycloak] [SLA 99.9] Identity Provider), lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Log In and SSO ([Prod: keycloak] [SLA 99.9] Identity Provider)
Update timeline
- investigating Oct 19, 2026, 09:12 AM UTC
[Prod: keycloak] [SLA 99.9] Identity Provider went down.
- resolved Oct 19, 2026, 09:36 AM UTC
Resolved – Login to DeepAlpha has been working normally again since 09:30 UTC. The cause was an unplanned outage at our cloud provider affecting the database behind our login service. We are working with Microsoft Azure to investigate the reason for the downtime. We apologise for the disruption.