Quantfolio incident

[Prod: keycloak] [SLA 99.9] Identity Provider is down

Major Resolved View vendor source →

Quantfolio experienced a major incident on October 19, 2026 affecting Log In and SSO ([Prod: keycloak] [SLA 99.9] Identity Provider), lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 09:52 AM UTC
Resolved
Oct 19, 2026, 09:55 AM UTC
Duration
2m
Detected by Pingoru
Oct 19, 2026, 09:52 AM UTC

Affected components

Log In and SSO ([Prod: keycloak] [SLA 99.9] Identity Provider)

Update timeline

  1. investigating Oct 19, 2026, 09:52 AM UTC

    [Prod: keycloak] [SLA 99.9] Identity Provider went down.

  2. resolved Oct 19, 2026, 09:55 AM UTC

    [Prod: keycloak] [SLA 99.9] Identity Provider recovered.

  3. resolved Oct 19, 2026, 10:06 AM UTC

    Resolved – Between 09:50 and 09:55 UTC (11:50–11:55 CEST), logging in to DeepAlpha was briefly unavailable again. This was a short recurrence of the earlier outage at our cloud provider affecting the database behind our login service. Service has been working normally since 09:55 UTC. We are working with Microsoft Azure to investigate the root cause and are monitoring closely. We apologise for the disruption.