Qualtrics incident

Some connector jobs failing with permission error

Qualtrics experienced a minor incident on May 19, 2026 affecting Endpoint: https://cxstudio.clarabridge.net/dashboard/, lasting 48m. The incident has been resolved; the full update timeline is below.

Started: May 19, 2026, 04:37 PM UTC
Resolved: May 19, 2026, 05:26 PM UTC
Duration: 48m
Detected by Pingoru: May 19, 2026, 04:37 PM UTC

Affected components

Endpoint: https://cxstudio.clarabridge.net/dashboard/

Update timeline

investigating May 19, 2026, 04:37 PM UTC

Connector jobs failing due to database permission issue on some accounts
resolved May 19, 2026, 05:26 PM UTC

The issue is resolved