Qualtrics incident

Intermittent Discover Dashboard and Export API Issues for some US region instances

Minor Resolved View vendor source →

Qualtrics experienced a minor incident on September 23, 2026 affecting Endpoint: https://cxstudio.clarabridge.net/dashboard/, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 04:40 PM UTC
Resolved
Sep 24, 2026, 08:56 PM UTC
Duration
1d 4h
Detected by Pingoru
Sep 23, 2026, 04:40 PM UTC

Affected components

Endpoint: https://cxstudio.clarabridge.net/dashboard/

Update timeline

  1. investigating Sep 23, 2026, 04:40 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 23, 2026, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 23, 2026, 07:21 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Sep 23, 2026, 08:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 24, 2026, 08:56 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 24, 2026, 08:56 PM UTC

    This incident has been resolved.