Qualtrics experienced a major incident on June 4, 2026 affecting Endpoint: https://cxstudio.clarabridge.net/dashboard/ and US Endpoint: https://studio.us1.qualtrics.io/dashboard/, lasting 16h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Endpoint: https://cxstudio.clarabridge.net/dashboard/US Endpoint: https://studio.us1.qualtrics.io/dashboard/
Update timeline
- investigating Jun 04, 2026, 09:57 PM UTC
We are aware of a Network Connectivity issue that is preventing some users from viewing their dashboards. Our Engineering teams are working on it as we speak to address the issue. Will provide updates as we work through this issue.
- identified Jun 04, 2026, 10:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 05, 2026, 12:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 05, 2026, 02:46 PM UTC
This incident has been resolved.