Qualtrics incident

Intermittent Discover Connector access issue for EU region

Minor Resolved View vendor source →

Qualtrics experienced a minor incident on July 21, 2026 affecting Endpoint: https://cxstudio.clarabridge.net/dashboard/, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 07:21 PM UTC
Resolved
Jul 21, 2026, 08:44 PM UTC
Duration
1h 23m
Detected by Pingoru
Jul 21, 2026, 07:21 PM UTC

Affected components

Endpoint: https://cxstudio.clarabridge.net/dashboard/

Update timeline

  1. investigating Jul 21, 2026, 07:21 PM UTC

    Some of our EU region environments are experiencing intermittent Discover Connector issues. We are currently investigating this.

  2. investigating Jul 21, 2026, 07:26 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 21, 2026, 07:27 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 21, 2026, 07:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 21, 2026, 08:44 PM UTC

    This incident has been resolved.