Qualtrics incident

Digital intercepts and creatives issues in all regions

Minor Resolved View vendor source →

Qualtrics experienced a minor incident on August 12, 2026 affecting WAI Project Editing, lasting 14h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 07:57 PM UTC
Resolved
Aug 13, 2026, 10:30 AM UTC
Duration
14h 32m
Detected by Pingoru
Aug 12, 2026, 07:57 PM UTC

Affected components

WAI Project Editing

Update timeline

  1. investigating Aug 12, 2026, 07:57 PM UTC

    We are currently investigating an issue with thumbnail previews for creating, updating and managing digital intercepts and creatives.

  2. resolved Aug 14, 2026, 03:00 PM UTC

    This incident has been resolved.