Qualtrics incident

Participant issue in the Japanese Region

Minor Resolved View vendor source →

Qualtrics experienced a minor incident on September 1, 2026 affecting Projects, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 02:48 AM UTC
Resolved
Sep 01, 2026, 06:29 AM UTC
Duration
3h 41m
Detected by Pingoru
Sep 01, 2026, 02:48 AM UTC

Affected components

Projects

Update timeline

  1. investigating Sep 01, 2026, 02:48 AM UTC

    We are currently investigating an issue with participants missing from EX Projects and Directory in the Japanese Region.

  2. resolved Sep 01, 2026, 06:29 AM UTC

    The issue has been resolved.