Qualtrics experienced a minor incident on September 8, 2026 affecting Live Support, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Live Support
Update timeline
- identified Sep 08, 2026, 08:48 PM UTC
The issue has been identified, and a fix is being implemented for login issues in the FedRAMP environment.
- monitoring Sep 08, 2026, 09:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2026, 09:31 PM UTC
This incident has been resolved.