Qualtrics incident

Salesforce Workflow Connection issues noticed in all Regions

Major Resolved View vendor source →

Qualtrics experienced a major incident on September 16, 2026 affecting Workflows, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 09:53 AM UTC
Resolved
Sep 16, 2026, 01:43 PM UTC
Duration
3h 50m
Detected by Pingoru
Sep 16, 2026, 09:53 AM UTC

Affected components

Workflows

Update timeline

  1. investigating Sep 16, 2026, 09:53 AM UTC

    We are currently seeing an issue with Salesforce workflow connections due to an issue reported in Salesforce.

  2. resolved Sep 16, 2026, 01:43 PM UTC

    The issue has been resolved.