Qualtrics incident

TextIQ issues in all regions

Minor Resolved View vendor source →

Qualtrics experienced a minor incident on September 17, 2026 affecting Stats iQ & Text iQ, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 06:00 PM UTC
Resolved
Sep 17, 2026, 07:12 PM UTC
Duration
1h 12m
Detected by Pingoru
Sep 17, 2026, 06:00 PM UTC

Affected components

Stats iQ & Text iQ

Update timeline

  1. investigating Sep 17, 2026, 06:00 PM UTC

    We are currently investigating an issue with TextIQ dashboards being stuck in the "Syncing" state indefinitely.

  2. resolved Sep 17, 2026, 07:12 PM UTC

    This incident has been resolved.