Quable incident

Indexing performance issue that causes delay in import, bulk-edit and new data retrieval

Quable experienced a minor incident on October 21, 2024 affecting PIM > APIs and DAM > APIs and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started: Oct 21, 2024, 04:21 PM UTC
Resolved: Oct 21, 2024, 05:26 PM UTC
Duration: 1h 4m
Detected by Pingoru: Oct 21, 2024, 04:21 PM UTC

Affected components

PIM > APIsDAM > APIsPIM > ImportPIM > Bulk editionPIM > Webhook Notifications

Update timeline

identified Oct 21, 2024, 04:21 PM UTC

We are currently experiencing a delay in import, bulk-edit, and new data retrieval functionalities. Our technical teams have identified the issue. We are working hard to minimise any potential impact on your user experience. We apologise for any inconvenience this may cause and thank you for your patience while we work to resolve this issue. We'll keep you posted as soon as we have updates to share. Thank you for your understanding and support.
resolved Oct 21, 2024, 05:26 PM UTC

This incident has been resolved.