Quable incident

Exports last longer than expected

Major Resolved View vendor source →

Quable experienced a major incident on December 4, 2024 affecting PIM > Export, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 08:06 AM UTC
Resolved
Dec 04, 2024, 08:33 AM UTC
Duration
26m
Detected by Pingoru
Dec 04, 2024, 08:06 AM UTC

Affected components

PIM > Export

Update timeline

  1. identified Dec 04, 2024, 08:06 AM UTC

    We are experiencing issues in the export process since 7h45 (Paris time). Our teams identified the origin of the issue and are currently deploying a fix.

  2. monitoring Dec 04, 2024, 08:13 AM UTC

    Fix deployment is finished, we are monitoring the situation.

  3. resolved Dec 04, 2024, 08:33 AM UTC

    This incident has been resolved.