Quable experienced a minor incident on January 8, 2026 affecting PIM > User interface and PIM > APIs, lasting 5h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 08, 2026, 09:18 AM UTC
We have detected some slowness in the response times of our APIs. This can have an impact on the performance speed of our application. Our technical teams are currently working to resolve this issue. We are working hard to minimise any potential impact on your user experience. We apologise for any inconvenience this may cause and thank you for your patience while we work to resolve this issue. We'll keep you posted as soon as we have updates to share. Thank you for your understanding and support.
- monitoring Jan 08, 2026, 09:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 08, 2026, 02:20 PM UTC
This incident has been resolved.